The Causes and Symptoms of Conflict at Work
Resolving Conflict
The Five Conflict Modes
Using the Modes
Assertiveness
Making Positive Outcomes
This course is aimed at general employees, supervisors and managers that want to understand or develop effective conflict resolution methods. The course can be a great starting point for people new to their leadership role as well as more established managers that want to enhance their skills. This acts as a great introduction to the subject and covers the key concepts and theories relating to conflict management.
Duration:
Half day
Venue:
The Certification Hub – Unit 2, Zone 5 – Clonminam Business Park – Portlaoise.
Max Number:
12
Accreditation:
NST 3 Year Certification
Cost
Members: €
Non-Members: €
Date: TBC
Payment for this course can be made once a date for training is released by Irish Steel. If you have any queries, please contact us by email [email protected] or by phone (057) 867 0629